4 Resources Every New Employee Needs
Without clear guidelines, employees are doing things the best way they know-how, but very likely doing things their own way. When this happens, important steps can be missed and results will be inconsistent.
Agency Owner Articles
114 articles · page 7 of 12
5 Steps Every Agency Should Take to Reduce the Stress of Converting to a New AMS
Any agency that has been through an Agency Management System conversion can quickly tell you that it never quite goes as planned.
6 Tips For Making Flexible Scheduling Work In Your Agency
The traditional workweek in an insurance agency is quickly becoming a thing of the past. No longer is the 9-5, Monday – Friday the norm or the expectation.
3 Steps Every Agency Must Take to Effectively Train New Employees
Training is a vital component to making sure those early days for a new employee go as smoothly as possible.
3 Critical Steps for Building a Brand on Social Media
Using one or more of the various platforms can be a powerful way to increase exposure for your brand and reach a new audience of prospective clients.
The 4 Traits of Top Performing Employees
While there may be several responses to a job posting, not every potential hire is going to be the right hire for the agency.
How to Prevent a New Hire from Disrupting Your Culture
Finding a talented individual for your agency who also brings valuable insurance experience to the organization can feel like a huge win, especially in a competitive job market.
4 Steps Account Managers Should Take to Disarm Difficult Clients
When working in a customer service role in an insurance agency (or any industry), there is bound to be conflict at some point. It can certainly be frustrating if your goal is to help the customer and they are not responding positively to your efforts.
The Best Way to Deliver Bad News to a Client
Situations will arise from time to time which requires an employee to have a difficult conversation with a client. Having this conversation can feel especially stressful if they did not have any control over the decisions that were made leading up to that point.
Help Your Agency Compete for Top Talent In Any Job Market
Attracting and maintaining talent in insurance agencies has been a growing challenge in the industry over the last few years. Smaller agencies may feel they are at a disadvantage against larger brokers when it comes to both what they can offer for salaries and career growth opportunities.
