Boost Your Agency's Success with
Effective Training Programs
Boost Your Agency's Success with
Effective Training Programs
Practical & Effective
Enroll new hires and experienced staff in practical and interactive insurance courses and professional development programs.
From CSIO form tutorials to advanced commercial lines coverage, we’ve got it all. With Total CSR, you can take a new-to-industry hire and turn them into a valuable, contributing team member 95% faster than traditional training methods alone.
New Hire Programs
We’ve identified the top competencies that all new CSRs need.
With 3 in-depth programs, Total CSR covers everything your CSRs need to know to service customers in commercial lines, niche prospecting, and professional lines.
Our New Hire Programs save agencies $10,000-$15,000 per new employee in training costs.
Custom Courses
Your agency’s internal operations and processes are a crucial part of a new hire training program. That’s why we allow you to create your own custom courses on the topic of your choice. Gain the freedom to train new hires what you want, how you want.
Career Development
Your people can be your greatest asset or your greatest liability. Investing in their professional development, increases customer satisfaction and improves office culture.
From entry-level new hires to seasoned managerial staff, your entire team will learn valuable and applicable insights from the Total CSR Professional Development Program.
Hire, Assess, and Train Your
Insurance Agency Staff
Hire smarter. Train faster. Transform your agency.